Monday, February 29, 2016

EMS Anxiety

EMS (Supply) Anxiety
By Alan Perry
February 29, 2016

What causes EMS supplies to be stockpiled on your medic or in your station? Is it insecurity or anxiety about a procedure? An unreliable EMS supply system? Lack of communication? A fear of an MCI event? In the ideal EMS supply system all units carry the same equipment and supplies, stocked at pre-defined levels, to assure that units can remain functional without unreasonable delays in restocking them. Unfortunately the practice of EMS supply hoarding, whether on the medic or in the station, confounds this goal. It drives up the cost of consumable items by increasing inventory levels while taking them out of circulation where they frequently become damaged or expire. That creates some of the very problems that the hoarding strategy seems to be trying to avoid, namely unpredictable stock levels or out-of-stock items.

I believe fear can be a factor, although an irrational one, it seems some of the supplies most likely to be overstocked are related to ALS procedures (ET tubes), infection control (masks, gloves, etc.) and trauma supplies (kling, tape, bandages). Could it be that somehow having more of these items allows us to handle those situations more effectively, or are they serving as a security blanket?

Communication is also an important factor; if the apparatus get checked off every shift, supply orders are placed every shift as well. If the supply system is not responsive, and fails to fill the orders as they are received, it can easily lead to duplicate (triplicate, quadrupled…) orders unless providers communicate what orders they have placed to each other. If supplies are not kept in specific locations in specific quantities this will lead to items being kept in multiple locations in variable quantities. The system should define what, where and quantity for items stocked on each piece of equipment. In most Fire-based EMS systems and volunteer systems, there is also a high degree of staff variability on each transport unit, frequently only a single shift assignment a month or pay cycle. In that situation you have little ownership of the apparatus or continuity in its care and restocking, both of which further confound the issue.

Most EMS systems now have dedicated resources they can rely on for MCI events. While a medic may be sacrificed in some instances to manage an MCI incident the majority of units will be used for treatment and transport of single patients. There really is no need to equip each ambulance with enough nasal cannulas, ET tubes and 12x30 trauma dressings to treat a dozen victims –that’s an irrational fear.

The reliability and of an EMS supply system will affect its efficiency. If your providers know the supply system is reliable and responsive to their needs they will be far less likely to set up individual stashes of these precious commodities on the medic or in the station. Providers should be aware of the consequences of these actions, which increase the cost to the organization, have a negative impact on its reliability as well.

Be safe,
Alan

Thursday, November 5, 2015

Team-Based EMS


Team-Based EMS
By Alan Perry
November 4, 2015

Introduction
What do you want to call it? “High Performance EMS”, “Pit Crew EMS”, “Code Team”, “insert cute name here”, it really doesn’t matter, these terms all convey the same meaning; an organized and efficient approach to patient care. Regardless of the name, it won’t just happen without some effort on the part of the system and the providers. I would like to explore some ways of dissecting it from a team and teamwork perspective. I am going to discuss the ideas and practice in this article in three phases; Understanding the idea and how to visualize it, Defining the priorities of scene and team management, and Illustrating application of the idea when applied to any given crew configuration. I want to present it this way so the material can be presented and absorbed in a way that builds from concept to technical skill, with the final product being integrated into a flexible and effective system.



Concept

Why a team approach is needed
Cardiac arrest treatment has become much more technical and precise; the data behind modern resuscitation tools and skills is solid and still building. Sudden Cardiac Arrest is one of the most studied pre-hospital medical emergencies. Building a solid team approach will allow your organization to maximize the use of your team, and the resources available to them, to improve patient outcomes.

The Coach and Players
All teams need a coach and players that are familiar with the game and the responsibilities and capabilities of their team mates. An EMS/Fire crew is no different. Coaches are strategist, know the strengths and weaknesses of their team, the disease process and the tools and tactics required to succeed.  Players know their area of responsibility and what performance goals must be met. Both are committed to the team’s success and a good outcome for the patient.

Planning to win
When working a code we should have a specific goal in mind, in the past we would be happy with simply regaining a pulse, we resigned ourselves to the likelihood that most would not survive, that is changing. It is becoming increasingly likely with our new tools and tactics, that victims will survive, not only survive, but remain neurologically intact and live normal lives. In some places survival rates from witnessed cardiac arrest are near 50%, clearly they play to win. Planning to win means that you are willing to commit your team to training with the tools and tactics that are proven to work, it will require going beyond simply knowing what to do, you must bring all the elements together multiple times and in multiple scenarios to build your teams confidence and competence. You will know you are there when the team can function calmly, flawlessly and smoothly in even the most difficult circumstance.

Building your play-book
To reach the level of play required for an elite EMS team, we will have to improve the way we train, deploy, act and recover. Training is not just something we do to deploy a new device, tactic or skill, it is something we must do constantly so the team can build routines, muscle memory and fine-tuned personal interactions. Deployment of new tools, tactics and skills must be preceded by training, reinforced and evaluated, to determine if the material has been delivered and retained. When we respond and act, we must practice that team-based approach that brings all of the technology and skill we possess into play to produce the best possible outcome for the patient. When we recover from these calls we must extol both the good and bad when we debrief, learning from both and discovering new ways to improve.

Technicalities

Understanding the Priorities during Cardiac Arrest

#1 Safety:        
From dispatch through recovery, you cannot help if you don’t get there or you or your crew is injured.

#2 CPR:          
By-stander CPR followed seamlessly by high quality uninterrupted CPR by EMS is proven to be the most beneficial action for patients in sudden cardiac arrest.

#3 Airway
Controlling the airway includes opening and sealing the airway with an ITD to improve circulation in cardiac arrest with CPR

#4 Defibrillation:
Cardiac arrest from ventricular fibrillation can be resolved quickly with counter shocks delivered as early as possible.

#5 Ventilation
Not a priority during the first 2 minutes, but necessary beyond that, delivered with BVM and capnography to guide patient care.

#6 IV Access & pharmacology
Also not an initial priority, establishes a route for IV fluids and pharmacological agents if indicated.

#7 Rule outs (H’s & T’s)
Finding and treating the cause of the arrest is at least as important as reversing the arrest to prevent re-arrest.

#8 Post care
The jobs not over after the patient regains a pulse; perform a 12-lead, employ pharmacology and electrical therapy to manage this very unstable patient, employ therapeutic hypothermia if permitted and indicated.

Team Roster
Safety-                      Individual (and entire team); senior officer, maintains scene security and safety, serves as patient and family advocate.
Coach-                   Team leader; senior paramedic or EMS supervisor – directs code after determining nature of call and indications for resuscitation.
Compression team- At least two persons to alternate compressing the chest wall, initially may be an individual until additional resources arrive, will alternate with airway team every 2 minutes.
Airway team-           At least two persons to manage airway and ventilations, initially can be an individual who secures airway seal with ITD until additional resources arrive, will alternate with Compression team every 2 minutes.
Defibrillator-          Specialist; exposes patient and applies defib pads, charges defibrillator, applies electrical therapy on command from lead once patient is cleared, connect capnography lead, applies additional electrodes and non-invasive monitoring tools when possible and acquires 12-lead if indicated.
IV access-                 Specialist; set up and establishes IO access, administers fluids and drugs PRN on direction of team lead. Assist with obtaining glucometry.
Pharmacology-        Specialist (ALS); assists team lead, obtains, draws, constitutes indicated medications, mixes drips, assist IV position with administration.

Integration
A model for initial team assignments

Position assignments are a tool that can assist your team in accomplishing complex tasks. In a work environment that frequently includes overtime and swing assignments with apparatus and crews we may not be familiar with. Standardized position assignments can help personnel and the organization achieve a higher level of performance in spite of staffing issues, and more complex treatment goals. One goal is to minimize the shift/station/apparatus variability that occurs as a normal process when crews find what works for them. This is fine if you know you will always be working with the same people on the same piece of equipment, but that seems to be the exception now rather than the norm. Another goal is developing a system for deploying and delivering more advanced tools and skills consistently and effectively. Consider that the practice of team-based EMS is already promoting teamwork and assigned roles in dealing with critical medical events like cardiac arrest. Because of the advantages, it seems reasonable that we could start practicing that way on every call to improve our performance and patient outcomes. We already apply these pre-assigned roles for firefighting activities, it should not be much of a stretch to apply it to EMS as well. Below is an outline model of how it might look, again it does not replace good decision making and must remain adaptable.

The Model Assignments for initial interventions
Alpha              (Officer)
•           Scene safety/Command/Communications with EDC
•           Patient/Family advocate
•           Assist with collecting patient information and history
•           Assist with staging equipment and manpower
•           Assume #2 CPR position during resuscitation if needed


Bravo               (Jumpseat)
            Lead EMS provider- first to patient – marks patient contact
•         Deploys with Tablet and monitor
•         Assesses patient and determines need for resuscitation
•         Primary patient assessment/interview/determine nature of call
•         Directs care of patient by crew
•         Documents interventions with accurate time stamps
•         Develops and communicates treatment plan to team
•         ALS performs procedures outside others scope of practice
•         Communicates with patient’s family and med control PRN

Charlie             (Jump seat)
•         Forcible entry if needed
•         Deploys with blue & red bags
•         Assumes #1 compressor position during resuscitation
•         Obtains patient vitals & physical exam
•         Procedures as directed by lead within scope of practice

Delta                (Driver)           
•         Deploys with drug & IV boxes
•         Assumes control of airway during resuscitation
•         Secure scene for incoming resources
•         Stage patient moving equipment
•         Procedures as directed by lead within scope of practice

ALS                 (any position)
•         If an ALS provider is assigned to a position other that Bravo/lead EMS provider, they will assume the role of the Bravo/lead EMS provider if the patient is presumed, or found to be in need of, ALS care and/or evaluation.




Summary       
Emergency medical services are increasingly driven by outcomes and the application of tools and skills with proven benefits. Delivery of these devices and skills requires greater organization and communication to produce favorable outcomes. The adoption of formal crew assignments and a team-based approach to EMS can produce more efficient and effective care and thereby improved outcomes. It is a new way of thinking for most but not one we are unfamiliar with.  Our daily activities, finances, team sports, card games and hunting all require strategy and tactics to produce a successful outcome. We can apply teamwork, new tactics and technology to deliver our services to save more lives and improve quality of life for survivors.


Ready? Set? Practice!!

Sunday, October 11, 2015

Wake up call

Wake up call
By Alan Perry
October 11, 2015


The Fire department acknowledges that it’s EMS SOP’s largely have not been updated since the consolidation of its Fire & EMS Divisions nearly 20 years ago. The rapid changes to the practice of EMS, including high performance EMS, crew resource management and position assignments brought a group together to re-evaluate and create operating guidelines for EMS, as well as develop training, deployment and feedback mechanisms. Our current guidance comes from the old SOP’s, a handful of Medical Directives and the regional EMS Protocols. Most other departments rely on these same mechanisms locally, nationally, there seems to be a tendency to develop agency/system specific protocols and SOG/SOP’s by agencies that find this lacking. This Department is pushing into new territory with its EMS activities, rapidly adopting practices and methods that have proven success with the goal of saving as many lives as possible with the latest science and technology. The regional protocols have not kept up, and the complexity of EMS operations has increased as well. The field forces are expected to keep up with these changes and be prepared to apply these new skills without any additional training resources being made available. The Department hopes that developing their own resources (protocols/ SOP’s/etc.) will give those in the field the resources they require to reference and be prepared to use these new tools.

A quick internet search reveals that there are many good models of EMS and agency specific protocols/ SOP’s & SOG’s. What I find lacking is training plans for communication to, instruction of, and feedback for providers. In fact it seems many departments, while communicating the requirements of maintaining certification and/or licensure to their providers are quite forthcoming, there is no reciprocal statement defining the agencies commitment or responsibility for training to its providers. While I am happy to embark on that task, I feel it will be futile since any attempt to compel even a willing organization to commit funding & staffing at any defined level will likely not be supported.

So, before I attempt anything like that, I ask that anyone with a similar circumstance take a moment and reply with their experience (especially if successful) so I can at least move forward with reasonable expectations.

Thanks,

Alan